Client Account Manager

We are engaged on an exciting and quite rare role with a leading global law firm to recruit someone to manage one of the firms largest key accounts, this role will sit within the established key client account team and play a crucial role alongside the partners in managing this high profile client.

Given the diverse nature of the role, the position will have oversight on the client relationship work, alongside advising on billing and pricing, and other strategic initiatives such as overseeing the implementation of AI and other tools that could benefit the client relationship.

The will operate more on a project management basis to take ownership and implement all the various aspects of this role, a strong background of prior project management experience will be key, an understanding of the legal market would be advantageous but not essential.

Core duties include:

• Work with internal stakeholders and the client leadership team to design and implement a strategic client plan for the account. Ensuring the plan continues to nurture the existing relationship but also monitors the ability for new business opportunities for the firm.
• Alongside the centralized finance team, put together advice on billing, putting into place a timeline to monitor certain milestones and budgets.
• Be involved in the pricing strategy for the firm, working with pricing colleagues on matters such as; negotiation, compliance and fee arrangements.
• Oversee the development and implementation of AI and how this can be utilized to assist the client.
• Plan and develop external event opportunities to help strengthen the client relationship, ensuring this is targeted to tailored audiences and markets across the US.

If you would be interested in discussing further, please click apply or contact Ben Curle directly.